Frequently Asked Questions
Everything you need to know about shopping with RainSisters.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally take 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item arrived damaged.
Do you offer international shipping?
Yes, RainSisters ships to over 50 countries worldwide. Shipping rates and customs duties are calculated at checkout based on your destination.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products covered by a warranty?
Yes, all RainSisters products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please contact our support team with your order number and photos of the defect.